How do we get the files to you?
We have a few ways – using Dropbox or Google Drive is the easiest and quickest. You can also use FTP files transfer or submit your files via our system.
Do you offer volume discounts?
Yes, we offer volume discounts for all of our services. Feel free to contact us to get more detail.
What are the payment methods?
We offer Paypal or Wire transfer. If you prefer any other payment methods, You can select suitable methods before starting.
Where are you located?
We are located in Hanoi, the beautiful capital city of Vietnam.
What software do you edit with?
We use the Adobe suite – Adobe Photoshop is the backbone of what we edit with.
What happens if we need changes
Your satisfaction is our priority. We understand that adjusting and modifying is one of the necessary parts of the process and we are always ready for it. Just ask us for any modifications.
Will you match my style?
Absolutely. It’s how we run this business. We will talk to you to understand your specific requirements. So your style will be matched perfectly.
How long do you store my photos for?
Normally, your photos will be stored within 45 days after delivery.
How does the free trial work?
We normally offer the first order for free as an opportunity for customers to try our service. Just contact us for more detail.
We need a different type of editing?
Simply send us your requests. We will respond promptly.